By Ed Avella
Campus Director & Dean of IT Programs
In my last post, I asked how managers identify problems within their departments/offices/organizations to help them realize that corrective action must be taken.
Today, I want to talk about those actions.
Thinking back about the airline employee that I heard utter the words, “that’s not my job,” I continue to wonder why they felt that way. It’s easy to assume that it’s simply because they are a disgruntled or poorly motivated employee. That is certainly a possibility. But what if that’s not really it?
What if their boss is the one to blame?
What if I am to blame for my employee being so unhappy that they just refuse to do anything more than what they are expected to do by dictated job description?
Nah…impossible.
But…what if?
Seriously, I am learning to get better at recognizing that however deeply entrenched in denial I may become, I have to be absolutely sure that I have supported my staff in every way I can to function comfortably and creatively in their job. It’s our ship. We steer it however we must go get to our goals, but we alone cannot achieve those goals without a well coordinated and focused crew.
Sometime later we can discuss the topic of creativity, but for now, let’s just focus on how to ensure our charges are getting what they need from us to feel like they are part of the greater good….because that is what we are talking about, right?
Do your employees know they are valued, and what are you doing to foster this feeling?
Interested in pursuing a degree?
Fill out the form and get all admission information you need regarding your chosen program.
