Key Takeaways
- Network technicians help keep networks working smoothly, making sure businesses stay connected and secure by working with different types of networks, such as local, wide, and cloud-based.
- Technical skills like understanding networking systems, using hardware, and managing security are key, along with soft skills such as problem-solving, communication, and time management.
- Certifications like CompTIA Network+ and Cisco Certified Network Associate (CCNA) show your skills and can help you advance in the field.
- Career growth for network technicians includes moving up to roles like Senior Network Technician, Network Engineer, Cybersecurity Specialist, or Cloud Networking Specialist.
Networks are everywhere—connecting businesses, homes, and even entire cities. Whether it’s a local network in an office, a wide network linking faraway locations, or a cloud network for remote work, these systems are crucial for keeping us connected. All of these systems are kept in working order by a network specialist. They help with the setup, upkeep, and improvement of networks to keep things running smoothly.
In this article, we’ll go through what a network technician does, the skills needed to succeed, and the career paths you can take in this growing field. Whether you’re just starting or ready to level up, this guide will help you understand the exciting world of network technology.
What Is a Network Technician?
Network technicians are professionals who assist businesses and organizations stay connected by installing, maintaining, and fixing computer networks. Some of their responsibilities are resolving internet or connectivity problems, helping staff members with technical challenges, and configuring network infrastructure like switches and routers.
Network professionals make maintaining uninterrupted connectivity, avoiding outages, and protecting data from security threats all possible. Though they are often confused, network technicians and network engineers have different functions. Network engineers design and build entire network systems for long-term performance, while network technicians focus on hands-on tasks like maintaining and fixing the network.
What Does a Network Technician Do?
A network technician is in charge of several important tasks that maintain the efficiency of a company’s computer network. To ensure that everything is connected correctly, they install and configure network hardware, such as switches, routers, and cables. They promptly determine the root cause of network problems and fix them to reestablish the connection.
They also help with security by setting up firewalls and monitoring for cyber threats to protect sensitive information. To prevent performance issues, network technicians regularly monitor the network to ensure it runs efficiently. In addition, they provide technical support to staff, helping with internet or connection problems and setting up devices like printers and Wi-Fi access points.
Essential Skills for a Network Technician
To maintain networks functioning properly, a network technician needs to possess both technical expertise and problem-solving skills. Technicians need to understand how to set up and fix network systems while also communicating well with others. Soft skills like patience and teamwork are just as crucial as technical ones like using network devices and security programs.
Technical skills
A network technician needs technical skills to set up, fix, and manage computer networks. Network technicians need to have a solid understanding of networking protocols, such as TCP/IP, DNS, DHCP, and VPNs, as these protocols allow devices to connect and communicate with each other. They also need to be skilled in using network equipment like routers, switches, firewalls, and servers, as these are essential for creating and maintaining a network.
Since businesses often use a variety of operating systems, such as Windows, Linux, and macOS, network technicians should be capable of working with all of them. Additionally, network security is a key skill that involves configuring firewalls, identifying cyber threats, and ensuring data protection through encryption.
With more companies using cloud services, knowledge of cloud platforms like AWS, Azure, and Google Cloud is also becoming more important for technicians.
Soft skills

Along with technical knowledge, soft skills are very important for a network technician to be successful. Problem-solving and analytical thinking help technicians quickly find and fix network issues. Communication skills are also necessary because technicians need to explain problems to people who may not understand the technology and to work well with other team members.
Since network problems can happen at any time, being able to manage time and multitask is important to stay on top of different tasks. Paying close attention to details helps guarantee that everything is configured correctly and prevents issues later on. Finally, technicians must be able to adapt to new conditions and technologies and keep calm when things go wrong.
How to Become a Network Technician

Becoming a network technician involves several key steps to develop the right skills and experience. Earning a degree, such as a BS in computer science, BS in information technology, or network engineering, provides a strong foundation by covering essential topics such as network protocols, security, and hardware.
Gaining hands-on experience is equally important. Internships, part-time jobs, or volunteer opportunities allow students to work with network systems and learn from industry professionals.
It’s also crucial to highlight your skills on your CV and resume, showcasing any technical abilities, certifications, or relevant projects that demonstrate your qualifications.
Additionally, networking with industry professionals at events, on social media, or online can help you stay updated on the latest technology and create connections that might lead to job opportunities.
Necessary Certifications for Network Technicians
Certifications are an important part of becoming a skilled network technician, as they validate your expertise and make you more competitive in the job market. CompTIA Network+ is a key certification for those starting in networking, as it covers the fundamentals of networking and troubleshooting.
Another valuable certification is the Cisco Certified Network Associate (CCNA), which focuses on routing and switching, as well as the fundamentals of networking hardware and software. For those interested in working with Juniper Networks, the Juniper Networks Certified Associate (JNCIA-Junos) certification provides a strong introduction to networking and security principles specific to Juniper technologies.
The Microsoft Certified: Azure Fundamentals certification is a good option for anyone working with cloud services who wants to master the basics of Microsoft Azure, a popular cloud platform. Typically, earning these certifications requires passing an exam. For certain certifications, you might also need to complete training courses before being eligible to take the exam.
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Network Technician Salary and Job Outlook

Entry-level technicians usually earn between $58,000 and $96,000 per year. As they gain experience and specialize in areas like network security or cloud services, experienced technicians can make anywhere from $79,000 to $130,000 a year, or even more in some cases.
Other factors that can affect salary include the technician’s certifications, where they live, and the size of the company. Technicians working in big cities or for large tech companies often earn higher salaries because of the higher cost of living and the greater need for skilled workers.
The demand for network technicians is growing, especially as businesses rely more on digital systems and cloud-based services. This demand is expected to keep increasing, which could lead to more job opportunities and higher salaries for qualified network technicians in the future.
Career Growth Opportunities
A career as a network technician offers numerous opportunities for growth and advancement as experience and skills develop. After a few years in the field, professionals can progress to a Senior Network Technician role, managing more complex issues and potentially leading a team.
Another pathway is becoming a Network Engineer, responsible for designing, implementing, and managing network systems for larger organizations. Those with an interest in security may transition into a Cybersecurity Specialist, focusing on protecting networks from cyber threats.
For professionals specializing in cloud technology, a Cloud Networking Specialist position provides opportunities to work with cloud-based networks and infrastructure.
Advancing into these higher-level roles requires continuous learning, earning certifications such as CCNP for network engineering or CompTIA Security+ for cybersecurity, and staying updated with new technologies.
Conclusion
Becoming a network technician offers a great opportunity to work in the growing tech industry, with a vital role in keeping networks running smoothly and securely. To succeed, you’ll need a combination of technical skills, such as understanding networking protocols and hardware, along with soft skills like problem-solving and communication.
Earning certifications like CompTIA Network+ and CCNA can boost your qualifications. As you gain experience, there are many chances for career growth, such as advancing to roles like Senior Network Technician, Network Engineer, or Cybersecurity Specialist. The demand for skilled network technicians continues to grow, making it a rewarding career path with plenty of opportunities for advancement.
Interested in exploring the possibilities within the tech field? Check out Potomac’s programs to learn more about building a successful career in network technology.
Frequently Asked Questions
Is it hard to be a network technician?
It can be challenging, as it requires both technical knowledge and problem-solving skills, but with the right training and experience, it becomes easier.
What are the pros of being a network technician?
It offers good job stability, a chance for career growth, and the opportunity to work with cutting-edge technology.
Can network technicians work from home?
Yes, network technicians can work from home, especially for tasks like remote troubleshooting and cloud network management.