The term “healthcare” is mostly associated with jobs that are focused on direct patient care such as doctors, nurses, and paramedics. However, healthcare isn’t limited to these jobs. There are people that have chosen to work behind the scenes. They are the ones who make sure systems run smoothly in a hospital or clinic. Among other things, they manage the healthcare facilities around the country and everything that impacts their functionality.

Maybe you haven’t come across them, but there are actually countless health management jobs out there. So, if you’re thinking of getting into this part of healthcare or even make a career change into healthcare, go and take the first step of doing so: getting a Health Systems Management Certificate.

Let’s take a closer look at a few of the most prominent jobs in health systems management.

What is Health Systems Management?

Health system managers manage the planning, directing, and coordination of health-related services. Most employees in health systems management work in several healthcare environments, such as clinics, hospitals, health organizations, nursing homes, and health agencies. The services these workers perform are not directly related to taking care of patients, but their role is crucial nonetheless. They ensure increasing the quality of healthcare, finances, and policies, and as such, their services are invaluable.

According to BLS, the employment rate in the management industry is expected to grow by 9% from 2020 to 2030 as a direct result of the expansion of organizations and the creation of new ones. The industry of Health Systems Management is not an exception either. It is a growing industry in itself, expected to expand 32% from 2020 to 2030, much faster growth than growth in other industries. According to the BLS, most health systems managers have a solid educational background, which includes having at least a bachelor’s degree; however, master’s degrees are also very common.

In the modern world, one essential skill that those who wish to work in the Health Systems Management industry must have is adapting to new changes in policies, as well as being willing to adapt to recent technological advancements. Besides the education and work experience requirements, the top essential skills that every person aspiring to enter the industry of Health Systems Management must have include:

  • Analytical skills
  • Ability to communicate effectively
  • Being detail-oriented
  • Technology proficiency
  • Interpersonal and leadership skills


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1. Health Systems Manager

Health systems managers provide healthcare treatments and manage healthcare-related programs. As the name implies, health systems managers manage healthcare organizations that provide clinical care through direct patient care and manage the staff to implement programs, events, research, and health initiatives. Finally, they lead the development and implementation of policies, standards, and procedures in their organization.

Health Systems Management Job Description

  • Providing patient care in accordance with certification or license
  • Coordinating, presenting, investigating, analyzing, and resolving routine issues
  • Providing information to internal and external customers
  • Working with an established budget
  • Exercising limited expenditure authorization
  • Administering existing policies and procedures
  • Ensuring compliance with state and federal health care laws
  • Making recommendations for strategic planning

Health Systems Manager Salary

Health systems managers earn an average salary of $72, 637.

How to Become a Health Systems Manager?

Like any other job position out there, there is a number of qualifications one should obtain to be considered for this position. For each level of education you obtain, there are jobs that you can do.

Earn an advanced certificate in Health Systems Management

An advanced certificate in Health Systems Management will open the healthcare industry doors to all interested individuals. The University of the Potomac is one of the universities that offer this certificate program. It helps you master skills you’ll need to work with data storage as a healthcare professional. The courses offered focus mostly on the general structure of healthcare systems and the evolution of the healthcare model.

Earn a Bachelor’s degree in Health Management

A Bachelor’s Degree in Health Management will certainly help you gain the skills that will give you access to certain jobs in healthcare. The degree will assist you in meeting your personal and professional healthcare goals.

Earn a Master’s degree in Health Administration

A Master’s Degree in Health Administration will help you climb the ladder of the healthcare industry. The knowledge and skills you’ll get by attending the courses offered will help you land some of the upper-level healthcare jobs. The University of the Potomac is one of the universities that offer a program in Health Administration.


Why Become a Health Systems Manager?

Every profession comes with benefits. Some may have less and some more. Healthcare system management falls in the latter category. Let’s see what those benefits are.

Opportunity for career advancement

There is always a chance for you to get promoted. The more educated and experienced you get on the field, the bigger your chances of progressing on your career. The wide range of management positions within healthcare opens you to new opportunities if needed.

Great earning potential

All management positions are well-paid. The higher you are on the ladder of healthcare the more you’ll earn. According to the Bureau of Labour Statistics, medical and health services managers earned $100, 980 in 2019.

Making a difference

As a health system manager, you’ll have the opportunity to improve the way healthcare facilities function and perform. As a result, you’ll also be improving the patient experience. A Healthcare management career is one of the wisest choices for people who have a sense of social mission and care deeply about others.

2. Medical Office Administrator


Just like the job position name implies, a medical office administrator does all the administrative tasks of a medical facility. The thing that makes their job unique is that they are involved in direct and indirect patient care. Meaning that they work as much behind the scenes as they’re involved with patients, doctors, and insurance companies. As a medical office administrator, you will combine office work with patient support.

Medical Office Administrator Job Description

  • Answering the phone
  • Scheduling patient appointments
  • Checking in patients at the front desk
  • Taking patient histories or comments before appointments
  • Managing medical charts and records
  • Processing insurance claims
  • Transferring lab results to appropriate parties
  •  Using computer software and office equipment
  • Stocking and maintaining office supplies
  • Keeping up the appearance of the office

Medical Office Administrator Salary

Medical office administrators earn an average salary of $45, 250.

3.Healthcare Human Resources Manager

Healthcare human resources manager is the person responsible for employing the healthcare staff. They have to ensure they’re hiring the right people. After the employment phase is over, it starts the duty of retaining those employees. The retaining is possible when human resources managers do their jobs dutifully by guaranteeing employees benefits, compensation, and everything else that convinces employees and keep them happy with their job.

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Healthcare HR Manager Job Description

  • Recruiting and retaining staff
  • Maintaining the attendance management process
  • Handling formal grievance and disciplinary process and appeals
  • Designing and delivering training and development programs
  • Providing advice on principles and detail of employment legislation and good practice
  • Maintaining effective employee relations including participation in local consultation and processes of job evaluation, salary administration, and reward management

Healthcare HR Salary

Healthcare HR managers earn an average salary of $101, 266.

4. Health Information Manager


Health information managers are the link between patients, payers, and healthcare providers. A part of their job is to supervise employees like medical records managers, transcriptionists, administrative staff, and many others. The other part is to ensure that healthcare providers have access to completed and accurate patient health information whenever they need to.

Health Information Manager Job Description

  • Implementing processes and systems to support accurate and complete medical record documentation
  • Preparing and analyzing clinical data for research purposes, process improvement, utilization management, mandatory reporting, and more
  • Working with coding staff to ensure accurate coding for reimbursement and clinical care
  • Tracking and trending audits and denials from third-party payers and auditors
  • Complying with state and federal laws and standards related to privacy, security, and record completion
  •  Working with physicians to improve the quality of documentation

Health Information Manager Salary

Health information managers earn an average salary of $99.000.



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5. Medical Records Manager

Every time we go to the doctor for an examination, we give a series of information. Our credentials, medical history, and the list of medications we’re using.  All this information, together with the figures that come after the examination and test results, are then taken by the medical records managers and secured in the facility’s medical records department. They also need to ensure that the information within records is accurate and available to only authorized personnel.

Medical Records Manager Job Description

  • Documenting patient health information, including histories, symptoms, and exam results
  • Reviewing patient records, checking for errors, and making sure everything’s complete
  • Keeping company medical databases and registries organized
  • Coding records for the purpose of insurance reimbursement and reporting
  • Ensuring best record-keeping practices for patient confidentiality
  • Managing electronic health records (EHRs) and computer software

Medical Records Manager Salary

Medical records managers earn an average salary of $92, 844.

6. Clinical Director


You may be thinking about what a clinical director does. Well, a clinical director is responsible for developing and overseeing the clinical departments of an organization. Part of their job is to hire, evaluate, schedule, and supervise the staff. The typical qualification of a clinical director includes professional experience with staff supervision. Whereas, the skills they are required to have organizational and public speaking skills, and a strong knowledge of Microsoft Office suite.

Clinical Director Job Description

  • Planning, developing and supervising the delivery of patient care services
  • Hiring, managing, and training all employees
  • Managing the fiscal budget, program development, and performance improvement
  • Keeping track of medical records and other care-related documentation

Clinical Director Salary

Clinical directors earn an average salary of $76, 461.

As you can see, there are multiple career options in healthcare management. Despite the fact that most management roles operate behind closed doors, this doesn’t make their job less important or rewarding. They’re not only financially rewarding, but they’re also morally fulfilling. And it’s because of their dutiful job that healthcare facilities work smoothly.

With that being said, if you see yourself helping the healthcare system through the means of management, then this career path is for you. The best of it all is that you can become a professional in less than a year with a certificate in Health Systems Management.

For any questions you might have in relation to our healthcare programs, don’t hesitate to reach out. We’re one call away.